Cancellation Unsuccessful

Unfortunately, we were unable to cancel your booking.

This could be for a number of reasons: the grace period in which cancellations can be made may have elapsed, or it may be a technical error on our end.

If you’ve been told that should be able to cancel your appointment, but are still seeing this message, then you can email us on

We know how stressful it can be when you trying to make a cancellation where money has exchanged hands. So don’t worry, just drop us a line and we’ll do our best to resolve your issue as quickly as possible.

The Awake and Align team

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