Unfortunately, we were unable to cancel your booking.
This could be for a number of reasons: the grace period in which cancellations can be made may have elapsed, or it may be a technical error on our end.
If you’ve been told that should be able to cancel your appointment, but are still seeing this message, then you can email us on firstname.lastname@example.org
We know how stressful it can be when you trying to make a cancellation where money has exchanged hands. So don’t worry, just drop us a line and we’ll do our best to resolve your issue as quickly as possible.
The Awake and Align team